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FAQs regarding Corona

Examinations

How can I get my exam results?
All examination results are posted on Campus Online.

What about my (bachelor’s/master’s) final exams?
Final examinations can still take place. Please consult the examiners and refer to the entries in Campus Online.

My next semester is an internship semester / semester abroad, which leaves me no time to take the exams I planned to sit now at a later date. What provisions are there for this case?
If non-participation in examinations results through no fault of one's own, but due to coronavirus measures, then this will be caught up in the semester following the internship semester or semester abroad. I have to submit documents in due time.

The library is closed. Is the deadline for homework extended?
That’s right. You will not be disadvantaged by the closing of the library. Please contact your faculty or department for the exact provisions in this regard. The examinations office will have accommodating provisions in place. Students of the RW faculty please also see this FAQ section.

I have to submit documents. But with visiting the University to be reduced to a minimum, how do I best meet this requirement?
Please send the requested documents by e-mail to the respective contacts on campus in due time and request confirmation of receipt. Since copy shops are also affected by the general closure of the shops, necessary originals / printouts can be submitted by post later. Postal addresses can be found on the web pages of the University of Bayreuth or leave them in the large central mailbox in front of the Central University Administration (ZUV) with clear identification of the addressee. The mailbox is emptied regularly and can also be accessed outside the opening hours of the ZUV.

Enrolment / Start of studies

I need an appointment with Student Advising. Will a personal advising session take place?
For the time being, staff at Student Advising no longer offer personal advising appointments in the offices of Central University Administration. Please contact studienberatung@uni-bayreuth.de to arrange a telephone consultation appointment. 

I would like to enrol for the 2020 summer semester. Have the opening hours of the Student Administration Office changed?
For the time being, the colleagues of the Student Office no longer offer personal consultations in the offices of the Central University Administration. However, they will remain available for you by telephone and email. For enrollment, please submit the necessary documents by mail. Further information can be found on the pages of the Student Office. If you have any questions, please write an e-mail to studierendenkanzlei@uni-bayreuth.de

Can I start my studies in the 2020/21 winter semester instead of the 2020 summer semester? What about my scholarship?
Yes, you can withdraw from enrolment. Please contact your respective scholarship provider regarding scholarships.

I have already transferred my semester fees. Can I get a refund if I’m not starting the summer semester?
In the event of withdrawal from enrolment, the fee can be refunded on request. For this purpose, the form must be filled out and sent to the Student Administration Office.

The studies themselves

Whose office hours (still) apply? 
Please clarify this with the lecturers/departments by telephone and follow the instructions on their respective websites.

What about excursions (within Germany / abroad)?
In general, these are to be cancelled (for the present, until 19 April).

Will practical laboratory courses take place?
These are to be cancelled (for the present, until 19 April).

Will doctoral examinations take place?
Doctoral examinations can be held in a non-public setting (i.e. without an audience), provided that the appropriate hygiene measures and distance rules (at least 1.5 m distance) are observed. Please note that at the moment no external members of the doctoral committees are allowed on campus. These can be connected via video conference or substitute representatives can be appointed by the University of Bayreuth. ​

Will audition lectures / demonstration lessons still take place?
Audition lectures and related demonstration lessons cannot take place (initially until 19.4. inclusive). Meetings of the appointment commissions fall under the normal course of duty and can continue to be held as committee meetings in compliance with the communicated hygiene measures.

International students

Will the DSH exam (of German proficiency) I need to take in order to be admitted to the summer semester take place?
The DSH examination of the University of Bayreuth scheduled for 15/16 April 2020 has been cancelled and will be caught up in autumn 2020. The new date will be announced as soon as possible. As this provision applies to the 2020 summer semester: you will be admitted to the summer semester even without passing the examination, and will take the DSH examination in autumn.

Can I put back the start of my studies from the summer semester to the 2020/21 winter semester? 
In general, it is possible to postpone an existing admission by one semester. The following applies: Please apply for the 2020/21 winter semester and enclose your admission to the 2020 summer semester. Admission will then be formally granted, following admission to the 2020 summer semester. The new admission must be communicated to the Foreigners' Office. Please resolve any visa issues that may arise directly with the foreign mission responsible, if you need to apply for a visa before departure.

Library

Are the libraries of the University of Bayreuth still open?
From Sunday, 15 March, the central library and all sub-libraries will be closed to the public. Overdue loans procedures will be suspended. Please also refer to the website of the Libraries of the University of Bayreuth.

Is it possible to access the University Library's electronic media from off-campus?
University students and staff have access to a variety of digital resources such as e-books, e-journals, and databases, which can also be accessed from off-campus using a VPN/proxy or Shibboleth (publishers Springer Nature and Wiley). Exceptions to this are certain collections and databases such as those from "Amadeus", "Beck-online", "Beck e-Bibliothek", "Wolters Kluwer Online (JURION)", and "ZEPHYR". Due to the COVID-19 epidemic, remote access will also be provided - at least temporarily - for the "juris" law portal. Please also refer to the information regarding online versions of journal articles on the website "Alternative ways for finding and obtaining journal articles". If you have any questions about searching for sources, please contact auskunft.ub@uni-bayreuth.de or +49 921 / 55 - 3420. Please also refer to the website of the Libraries of the University of Bayreuth.

Studentenwerk Oberfranken (SWO)

Is the canteen open?
All dining facilities will be closed starting on 18 March until further notice. Please refer to the SWO website for more information.

How can I apply for a CampusCard?
In Bayreuth, the SWO's card service office can currently only be contacted by e-mail.

Can the advising offices (BAföG, psychological counselling, dormitories) be reached?
The BAföG Office, Residence Hall Administration, Social Counselling Office, Psychological Counselling Office, and Loan Office are closed until further notice. It is possible to contact the SWO by e-mail; please refer to the relevant contact details on the SWO website.

Employees

How do I continue to access Accounting Services?
Orders can now generally only be placed via the e-procurement form. From 18.3.2020 the issue in the office supplies warehouse will be closed. The goods will then be sent to the orderers via internal mail (also applies to the central university administration). In exceptional cases, bulk orders can be picked up personally by employees of the Central University Administration in the materials warehouse. Payments at the paying office are only possible in urgent cases after prior notification to kai.sehr@uni-bayreuth.de. As of Monday 23.3.2020, the chemical dispensing area will only be open to a limited extent: on Mondays, Tuesdays, Thursdays and Fridays, dispensing will only be possible from 9 a.m. to 11 a.m. On Wednesday the chemical dispensary will remain closed.

How are invoices and payment requests processed?
The professor or other persons authorised to sign on behalf of the unit must certify and release the correct factual and arithmetical statements from the personalised e-mail address, stating the amount, type of service, invoicing party and account assignment specifications (cost centre, etc.). This e-mail must be enclosed with the original invoice and replaces the signature. Please also remember to use the "external invoices" form for purchases you have made yourself.

I have an increased health risk. What should I do?
For employees for whom an infection with the corona virus represents an increased health risk (e.g. leukaemia, diabetes or lung diseases), the necessary measures must be agreed in consultation with the attending doctor for reasons of care (e.g. no public transport, teleworking, etc.). If the measures deemed necessary by the doctor cannot be implemented, the doctor must decide whether the employee is still fit for duty. There are no special regulations for relatives of these persons.

I work partly in my home office, but sometimes I have to go to the university for a few hours to do some work on site. Am I insured?
Yes. The statutory accident insurance protection, which applies to commuting accidents to and from work, is also relevant if work is done partly in the home office and partly at the university on site. According to the Bayerische Landesunfallkasse, however, a corresponding fact must be proven with a high degree of probability. Therefore, from the point of view of the Landesunfallkasse, it would be easier to provide evidence if, for example, the days of attendance at the university were fixed in advance or at least communicated promptly with superiors or colleagues. For reasons of evidence, e.g. an e-mail would be a good choice here.

How can I continue to access the services of the Accounting Department?
Orders can now generally only be placed via the electronic procurement form. As of 18.3.2020, office supplies are no longer issued from our warehouse. Supplies will be sent to the orderers via internal mail (this also applies to the University Administration). In exceptional cases, bulk orders can be picked up personally by employees of the University Administration in the materials warehouse. Payments at the payment office are only possible in urgent cases: set up an appointment by sending an e-mail to kai.sehr@uni-bayreuth.de. As of Monday 23.3., the chemical supplies office will have limited opening hours: on Mondays, Tuesdays, Thursdays and Fridays, dispensing will only be possible from 9 a.m. to 11 a.m. On Wednesdays, the chemical supplies office will remain closed.

How are invoices and payment requests processed?
The professor or other persons authorized to sign on behalf of the unit must certify and approve invoices and payment requests from their personalized e-mail address, stating the amount, type of service, issuer of the invoice and account assignment specifications ("Kostenstelle", ...). This e-mail must be enclosed with the original invoice and replaces the signature. Please also remember to use the "external invoices" form for procurements you have made yourself.

My child cannot be cared for there because the daycare centre is closed  what should I do?
Please first check whether other people in your household up to the age of 60 can provide childcare. If you are unable to find someone to look after your child during your working hours, working from your home office is a good option. If this is possible for your tasks and your supervisors have agreed, please help us to keep operations running. Anyone working in non-scientific operations should report that they are working by home office (after consultation and approval by their supervisors) by e-mail to zeiterfassung@uni-bayreuth.de. If it is not possible to work via home office on an hourly basis, you can be granted a leave of absence to look after your child of daycare or preschool age. This possibility exists until further notice. In this case, please inform your supervisor that you will be absent from work for this reason.

My child cannot go to school because of the school closures  what should I do?
Please first check whether your child needs care due to his or her age. From the age of 14, you can usually assume that this is no longer necessary. If childcare is still required, please check whether other people up to the age of 60 in your household can provide childcare. If you are unable to find someone to look after your children during your normal working hours, working from your home office is a good option. If this is possible for your tasks and your supervisors have agreed, you will help us to keep the office running, even if you are only able to work by the hour. After consultation and approval by your supervisors, please inform them that you are working via home office. Please use the e-mail address zeiterfassung@uni-bayreuth.de. If working via home office is not possible on an hourly basis, you can be granted a leave of absence to look after your child. In some cases, this may also apply for children between the ages of 14 and 18 – please inform us in advance of the special circumstances of your situation so that we can check whether the leave of absence can be granted. Please use the e-mail address gesundheit@uni-bayreuth.de. The possibility of taking time off work to care for school children will initially exist until the beginning of the Easter holidays. In this case, please inform your supervisors that you will be absent from work for this reason.

My child is ill  do I have to present a doctor's note?
Unfortunately, it is not possible to waive the obligation to present a medical certificate confirming the need for care. If it is not possible to present this at this time, it is sufficient to inform your supervisor that your child is ill and that it is therefore necessary for you to care for him/her. However, you are obligated to submit a medical certificate to this effect at a later date.

I am pregnant or nursing. What do I have to consider?
Stay at home. In accordance with the current legal situation, an immediate ban on entering the university campus and the buildings and facilities used by the University of Bayreuth applies to pregnant and nursing employees. This shall apply as long as there is a restriction on exit nationwide or at their place of residence or in the territory of their department. Please perform your work or service tasks, as far as technically possible and reasonable, in telework or home office. If this is not possible, you will be released from work without having to work in the missed working hours. Please consult with the respective superiors. Please inform us before the start of telework or home office at zeiterfassung@uni-bayreuth.de as to when you will start working in telework or home office. Please also use this e-mail address to inform us that you may need to be released from work. Reference is made to the data protection regulations for telework or home office.

I am caring for relatives  what do I have to know?
Home office and, if necessary, time off work can also be granted if this is absolutely necessary for the care of relatives in need of care and the care is not otherwise possible. The necessity of the care by you must be explained by e-mail to zeiterfassung@uni-bayreuth.de so that the case can be reviewed.

When am I not allowed to come to work?
If you have unspecific general symptoms or respiratory problems and have been in contact with someone who has a confirmed coronavirus infection at any time in the 14 days before the start of the illness, you are not allowed to come to work. If you show unspecific general symptoms or respiratory problems and you have been in an RKI risk area or in the rest of Austria or Switzerland in the 14 days before the onset of the illness, you are not allowed to come to work. In both cases described above, you are obligated to contact your general practitioner or the medical hotline (Tel. 116 117) immediately by telephone. You must also immediately contact the health office responsible for you. This must always be done if you come into contact with someone who is confirmed to have a coronavirus infection, even if you have not experienced any symptoms. Your supervisors must also be informed that you will not be coming to work and that a diagnosis will be made as to whether you are infected. Until the results are available, you will be granted a leave of absence and will not be required to make up the missed working time.

I have been quarantined within Germany  what do I have to do?
If you have been quarantined by the public health department, you may not come to work. You must work remotely/ via home office if this is technically possible. If not, you will be granted a leave of absence. You do not have to make up the missed working hours. If quarantine is ordered, you are obligated to inform your supervisors and discuss the possibility of home office.

I was quarantined outside of Germany  what do I have to do?
If you are staying abroad and the local authorities ordered quarantine so that you cannot return to Germany at this time, you will be granted a leave of absence. You are obligated to inform your supervisor. You will not be expected to make up the missed working hours.

I have been affected by quarantine measures while on vacation  what do I have to do?
Your vacation will be interrupted from the time of the quarantine measure and replaced by leave of absence. This does not apply if you have travelled privately to a risk area even though the classification as a risk area was already known when you booked and started your trip.

I am staying abroad and cannot travel back because of safety regulations  what do I have to do?
Please inform your supervisors. You will be granted a leave of absence and you won't be expected to make up the missed working hours. This does not apply if you have travelled privately to a risk area even though the classification as a risk area was already known when you booked and started your trip.

I have been in a risk area / in Austria / in Switzerland in the past 14 days, but have no symptoms of illness  what do I have to do?
After your return you are obligated to inform the University of Bayreuth by e-mail to gesundheit@uni-bayreuth.de that you were in the risk area. It is your duty to do so. However, this must take place in coordination with your supervisors up to 14 days after your return to home office. A corresponding notification must be sent to zeiterfassung@uni-bayreuth.de.
I have been in contact with a confirmed coronavirus patient but have no symptoms of illness – what do I have to do?
In this case, the responsible public health department must be informed immediately. If a test is carried out, you are to be considered unfit for work until the result is available. Otherwise, you will remain in home office for 14 days. This must be coordinated with your supervisor.

My partner has to work via home office at the order of the health authorities or his/her employer  what do I have to do?
You are obligated to work, but after consultation with your supervisor, you may work via home office.

I have general symptoms of an illness or respiratory problems, but have had no contact with people suffering from the coronavirus and have not been in a risk area or Austria or Switzerland – what should I do?
Please contact your general practitioner or the medical hotline (Tel. 116 117) immediately for further clarification. Please make use of the current exception that you can have a certificate of incapacity to work sent to you by post after a telephone consultation with your general practitioner, and submit subsequently submit this to us.

I am afraid of infection at work what should I do?
You can apply to your supervisor for vacation or time off in the usual way. This will be examined in the light of official concerns.

Due to previous illnesses (e.g. leukaemia, diabetes, lung diseases), infection with the coronavirus represents an increased health risk for me  what should I do?
Please contact your physicians and discuss the necessary measures. Possible measures include working remotely, avoiding public access, etc. If these cannot be implemented, the doctors must decide on your ability to work and, if necessary, certify the incapacity to work.

I am suffering from a coronavirus infection –​ will my salary or remuneration continue to be paid?
If you have a coronavirus infection, you are unfit for work or have fallen ill while unable to work. Employees continue to be paid for a period of six weeks, after which they receive sick pay. Civil servants continue to receive their salary.

Will my salary continue to be paid if I take a leave of absence?
Yes, you will continue to receive your salary without reduction. You do not have to make up the missed working hours or apply to the health insurance fund for sickness benefit.

What measures apply to the jobs of employees suffering from a coronavirus infection?
Using the office must be prohibited immediately and the workplace must be locked. Offices with several workplaces must also be closed. Cleaning with disinfectant must be carried out before the next use.

Central Technical Service

How do I reach the central technical department in case of need?
You can reach the Central Technical Service via the control room on Mondays, Thursdays, 8 a.m. to 4 p.m. and Fridays, 8 a.m. to 1 p.m.; there you can send fault reports or request technical support as usual by calling 0921 / 55-2117 or at service.zt@uni-bayreuth.de. Outside of the times shown, calling 0921 / 55-2117 will automatically transfer you to our security service, which will call in the technical on-call service if necessary. 

How do I leave my office if I work in the "home office"?
Before leaving the rooms, please make sure that all windows are closed, lights are switched off and the thermostatic valves on the radiators are set to level 2. This saves unnecessary costs and reduces the burden on the environment. Also think about your plants and take them home if necessary.

IT services

Can I continue to work from the PC pool of the university?
The PC pools on campus are closed. The computers in the Linux PC Pool of the Mathematics Department can be accessed from off-campus via SSH in combination with VPN and authentication with a University of Bayreuth user ID.

What do I do if I need software from the PC pools for a thesis?
In this case, please send the following information (your identification, required software and expected period of use, type of work and supervising professor) via e-mail to its-beratung@uni-bayreuth.de.

Can I still access the services of the PC garage and the laptop consultation?
The PC garage and laptop consultation hours are only available by e-mail. Further information can be found on the website of the IT Service Center.

Webmaster: Tanja Heinlein

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